Travel Help
Travel Help
Practical answers for airport planning, passengers, luggage, accessibility and other journey questions.
Cancellation, Changes & Refunds
A practical summary of changing, cancelling or refunding a journey request or confirmed booking.
Explore →Airport Pickups & Waiting Time
Flight monitoring, airport arrival planning, meeting arrangements and waiting time for pre-arranged airport journeys.
Explore →Passengers, Luggage & Special Requirements
Plan passengers, children, luggage, mobility equipment, pets and other practical requirements before a journey is confirmed.
Explore →Accessibility & Assistance
Tell Daima Journey about the vehicle features and practical assistance required to plan a suitable journey.
Explore →Frequently asked questions
Start with practical questions about planning a pre-arranged private journey.
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